can i make a request to remove computrace from my dell? do i need to upload the locked bios backup?
K kewl07 New Member reputation_scoree Sep 19, 2020 #1 can i make a request to remove computrace from my dell? do i need to upload the locked bios backup?
S Salimeh Bolboli Staff member Admin Reputation: Sep 19, 2020 #2 Please send a photo of password screen
K kewl07 New Member reputation_scoree Sep 19, 2020 #3 doesnt have password it only says "this laptop has been temporarily disabled contact IT" after a fresh install of os its fine but wen you connect to internet it kicks in again
doesnt have password it only says "this laptop has been temporarily disabled contact IT" after a fresh install of os its fine but wen you connect to internet it kicks in again
S Salimeh Bolboli Staff member Admin Reputation: Sep 19, 2020 #4 so please send motherboard model and Bios backup
K kewl07 New Member reputation_scoree Sep 19, 2020 #5 Here it is. Attachments C83DC6AE-E5D4-4375-926B-331D2F6A4580.jpeg 151.7 KB · Views: 3
S Salimeh Bolboli Staff member Admin Reputation: Sep 19, 2020 #6 please send motherboard model and Bios backup
K kewl07 New Member reputation_scoree Sep 19, 2020 #7 it has two cmos chip,. which one should i backup,.
S Salimeh Bolboli Staff member Admin Reputation: Sep 19, 2020 #8 Get backup of both ic and send motherboard model
K kewl07 New Member reputation_scoree Sep 19, 2020 #9 ZBU10LA-A961P REV: 1 Attachments W25Q32V@SOIC8_20200919_154107_RIGHT.BIN 4 MB · Views: 0 W25Q64BV_20200919_153926_LEFT.BIN 8 MB · Views: 0
S Salimeh Bolboli Staff member Admin Reputation: Sep 19, 2020 #10 try these files Attachments LA-A961P_4M.BIN 4 MB · Views: 3 LA-A961P_8M.BIN 8 MB · Views: 3
K kewl07 New Member reputation_scoree Sep 19, 2020 #11 Its fixed. Thank you Attachments 7C2C8600-F02A-40B5-B866-1580042565FD.jpeg 6.3 MB · Views: 5